Contact Us

We welcome your questions, feedback, and suggestions. Reach out to us through any of the methods below.

General Inquiries

For general questions about the site, technical issues, or other inquiries.

Best for: Website feedback, reporting bugs, general questions

Email: contact@poly-track.run

Track Submissions

Submit tracks for consideration in our library. Include track codes and details.

Best for: Submitting tracks, reporting track issues, track corrections

Submission Guidelines: Track should be tested, playable, and include accurate metadata

Technical Issues

Report bugs, loading issues, or request technical improvements.

Best for: Site bugs, performance issues, browser compatibility

Include: Browser type/version, steps to reproduce, error messages

Business Inquiries

For partnership opportunities, advertising, or business-related questions.

Best for: Partnership proposals, advertising inquiries, business opportunities

Note: We maintain editorial independence and are selective about partnerships

Response Time

We strive to respond to all inquiries within 48 hours during business days (Monday-Friday). However, response times may vary based on the volume of messages we receive.

For urgent technical issues affecting site functionality, please include "URGENT" in your subject line.

Before You Contact Us

For game issues: If the game itself isn't loading or functioning properly, this is typically related to the embedded game provider and not our website. Try refreshing the page or checking your browser's WebGL support.

For track problems: If a track isn't working, first check if other tracks load correctly. If only one track is affected, it's likely a track-specific issue.

For privacy questions: Please review our Privacy Policy first, which covers most common questions about data collection and usage.

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